Shipping policy
Shipped from Hamburg, Germany
All orders are dispatched from our warehouse in Hamburg, Germany.
Countries We Ship To
We currently ship to the following 18 countries:
Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Hungary, Ireland, Italy, Luxembourg, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland
Shipping Costs
| Destination | Standard Rate | Free Shipping |
|---|---|---|
| Germany | €3.90 | Orders of €40 or more |
| Rest of Europe (17 countries) | €7.90 | Orders of €40 or more |
Delivery Times
- Germany: 2–4 business days
- EU countries: 3–7 business days
- Other European countries: 5–10 business days
Order Processing
Orders placed before 12:00 PM (CET) on business days are typically processed and shipped the same day.
Tracking
Once your order has been shipped, you will receive a confirmation email with your tracking number.
Questions?
If you have any questions about your shipment, please contact us at info@kpopn.shop.