Shipping policy

Shipped from Hamburg, Germany

All orders are dispatched from our warehouse in Hamburg, Germany.

Countries We Ship To

We currently ship to the following 18 countries:

Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Hungary, Ireland, Italy, Luxembourg, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland

Shipping Costs

Destination Standard Rate Free Shipping
Germany €3.90 Orders of €40 or more
Rest of Europe (17 countries) €7.90 Orders of €40 or more

Delivery Times

  • Germany: 2–4 business days
  • EU countries: 3–7 business days
  • Other European countries: 5–10 business days

Order Processing

Orders placed before 12:00 PM (CET) on business days are typically processed and shipped the same day.

Tracking

Once your order has been shipped, you will receive a confirmation email with your tracking number.

Questions?

If you have any questions about your shipment, please contact us at info@kpopn.shop.